Terms Of Use

This website is owned and run by North Royal Training Ltd. By consenting to purchase any course or product from internationalopenacademy.com or by using this site in any way, you consent to these terms and conditions:

All text, graphics, photographs, trademarks, logos, sounds, videos, music and artwork, i.e. content, including copyright, displayed anywhere on the site is the intellectual property of North Royal Training Ltd and we hereby reserve all rights to its use. Users consent to restrict the use of any content taken from this website, including downloadable purchased content, strictly for personal use. Reproduction, uploading, posting, translating, distribution, encoding, transmission or public display in any way of any element of content to any other website, computer, server or other medium for commercial use is forbidden. You may not redistribute or broadcast any element of content or seek commercial gain from anything contained on this site without the express written permission of North Royal Training Ltd.

Unauthorised use of any material from this site may lead to a claim for damages and/or be treated as a criminal offence. While we do our utmost to ensure the quality of the content compiled on this site, North Royal Training Ltd does not guarantee 100% accuracy, suitability or completeness of the information provided on this site. Neither do we 100% guarantee the efficiency of materials suggested. We exclude any liability for inaccuracies or errors in any content on this site. The material throughout the site is subject to change at any time, without notice to users. It is the user’s responsibility to assess the suitability of material or information provided by North Royal Training Ltd and use of any information and material on the site is entirely at the risk of the user. Any links posted on internationalopenacademy.com are for the additional benefit of the user and any content leading from these links is not the responsibility of North Royal Training Ltd. The creation of links from internationalopenacademy.com to any other website is forbidden.

Online Courses

All courses must be paid for in full before the course can be started. All online courses, material, tasks and certificates are accessed online through the IOA virtual campus. Each online course is valid for 60 days from the date of purchase. If, for any reason, you are not happy with the course you have purchased, you are entitled to a full refund within 14 days for any purchases or part purchases made directly on this site. If your course was purchased or part purchased either through a third party or using a voucher issued by a third party you must contact the relevant third party to obtain a refund.

Ebook purchase

There is no refund available for ebook purchases as access to the pdf is available immediately upon completion of the payment process.

Customer service

For complaints, queries or feedback on our website and courses you can contact us on the following:


UK: +44 (0) 20 3286 9279

IE: +353 (0) 1 254 2050

US: +1 718 502 6960

Email: info@internationalopenacademy.com

We will make every effort to reply to your request within 48 working hours (Monday to Friday) and work to resolve complaints within 21 working days.


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