About

Do you instinctively know what to wear and have a passion for fashion? You sound like the ideal person to stop others from making epic fashion fails as a fashion store assistant or personal shopper. You can help ensure your customers always invest in clothes which make them look amazing and you get to shop all day with other people’s money!

      Many shops now employ a specifically trained personal shopper to help make shopping more effective and improve the shopping experience for customers. During this course, you’ll learn all the technical, creative, and personal skills you need to help clients make the most of their appearance.

      In this course, you’ll learn how to...

      • Help your client develop a positive self-image
      • Assess all body shapes and use fashion to achieve flattering proportions and identify what to avoid
      • Enhance the full range of color tones in skin, hair, and eyes to achieve amazing effects
      • Advise on personal grooming, skin, and hair care
      • Understand the consumer decision process
      • Seduce customers with excellent customer service
      • Build long-term relationships with customers
      • Deal with challenging situations
      • Upsell and cross-sell effectively to boost sales
      • Connect directly with customers using specific selling strategies

      With your great fashion sense and sales techniques, every store is going to want you working with them.

      Requirements

      International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

      Lessons

      Module 1: Profession Of A Personal Shopper

      • What is a Personal Shopper?
      • Types of Personal Shopper
      • Color analysis
      • Body shape
      • Hair and Make Up

      Module 2: Planning Advice

      • Personal analysis of your client : interview and questionnaire
      • Wardrobe analysis
      • Basics of a wardrobe
      • Complementary accessories

      Module 3: Fashion And Trends

      • Fashion history
      • Trends
      • International fashion

      Module 4: Communication And Protocol

      • Social Events
      • Social Protocol

      Module 5: Career Guidance

      • Career
      • Promotion and marketing: how to attract customers

      Module 6: Understand Consumer Behavior And Excel In Customer Service

      • Understanding consumer motivation
      • Consumer attitudes
      • The consumer decision process
      • Seduce customers with excellent service
      • Build long term relationships with customers
      • After sales service – handling complaints and returns
      • Typical complaints and how to handle them
      • Returns
      • Staying cool under pressure – dealing with challenging situations
      • Shoplifting

      Module 7: Make Your Shop A Magnet To Customers

      • Put your Personal Shopper and Stylist skills to full use
      • Up sell with hair and makeup styling
      • Selling accessories
      • Working with your clients budget
      • Selling tips to help identify your customers’ needs
      • Ideas to grow your retail presence
      • In-store tips that boost sales

      Career

      Who is this course for?

      • Anyone looking to work in a fashion department of a large store or boutique
      • People working in a fashion store who want to improve their customer relationship and selling skills
      • Everyone who lives and breathes fashion, and would love a job in the industry
      • Sales assistants who want to improve the shopping experience for customers
      • Boutique owners who need to increase sales

      Career path

      These skills are invaluable if you already work in the fashion world or if you plan to start a career in it. There are many jobs where you can put your skills to use, including:

      • Personal shopper
      • Image consultant 
        • Freelance stylist
          • Boutique or fashion department manager

          Certification

          You will be required to complete each lesson in full, and answer exams at the end of each course module. If your pass rate exceeds 55% on each exam then you will receive a certificate of completion, to recognize your achievement. You can immediately download your PDF course certificate from IOA.

          Most of our courses will earn you credits through Continuing Education (CE) / Continuing Professional Development (CPD). CE/CPD points are accepted and recognized by professional member bodies and academic institutions across the US and internationally.

          All courses are accredited by the International Council for Online Educational Standards (www.icoes.org). When successfully completing a course, students can choose to purchase an ICOES certificate that recognizes the achievement, from this third-party institution.

          On Sale

          Personal Shopper

          6560 Students. ICOES Accredited. CPD Certified.

          6560 Students. 
          ICOES Accredited.
          CPD Certified.

          Sale price

        • - 0%
        • Regular price $119.00
          ( / )
          Access this course

          About

          Do you instinctively know what to wear and have a passion for fashion? You sound like the ideal person to stop others from making epic fashion fails as a fashion store assistant or personal shopper. You can help ensure your customers always invest in clothes which make them look amazing and you get to shop all day with other people’s money!

              Many shops now employ a specifically trained personal shopper to help make shopping more effective and improve the shopping experience for customers. During this course, you’ll learn all the technical, creative, and personal skills you need to help clients make the most of their appearance.

              In this course, you’ll learn how to...

              • Help your client develop a positive self-image
              • Assess all body shapes and use fashion to achieve flattering proportions and identify what to avoid
              • Enhance the full range of color tones in skin, hair, and eyes to achieve amazing effects
              • Advise on personal grooming, skin, and hair care
              • Understand the consumer decision process
              • Seduce customers with excellent customer service
              • Build long-term relationships with customers
              • Deal with challenging situations
              • Upsell and cross-sell effectively to boost sales
              • Connect directly with customers using specific selling strategies

              With your great fashion sense and sales techniques, every store is going to want you working with them.

              Requirements

              International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

              Lessons

              Module 1: Profession Of A Personal Shopper

              • What is a Personal Shopper?
              • Types of Personal Shopper
              • Color analysis
              • Body shape
              • Hair and Make Up

              Module 2: Planning Advice

              • Personal analysis of your client : interview and questionnaire
              • Wardrobe analysis
              • Basics of a wardrobe
              • Complementary accessories

              Module 3: Fashion And Trends

              • Fashion history
              • Trends
              • International fashion

              Module 4: Communication And Protocol

              • Social Events
              • Social Protocol

              Module 5: Career Guidance

              • Career
              • Promotion and marketing: how to attract customers

              Module 6: Understand Consumer Behavior And Excel In Customer Service

              • Understanding consumer motivation
              • Consumer attitudes
              • The consumer decision process
              • Seduce customers with excellent service
              • Build long term relationships with customers
              • After sales service – handling complaints and returns
              • Typical complaints and how to handle them
              • Returns
              • Staying cool under pressure – dealing with challenging situations
              • Shoplifting

              Module 7: Make Your Shop A Magnet To Customers

              • Put your Personal Shopper and Stylist skills to full use
              • Up sell with hair and makeup styling
              • Selling accessories
              • Working with your clients budget
              • Selling tips to help identify your customers’ needs
              • Ideas to grow your retail presence
              • In-store tips that boost sales

              Career

              Who is this course for?

              • Anyone looking to work in a fashion department of a large store or boutique
              • People working in a fashion store who want to improve their customer relationship and selling skills
              • Everyone who lives and breathes fashion, and would love a job in the industry
              • Sales assistants who want to improve the shopping experience for customers
              • Boutique owners who need to increase sales

              Career path

              These skills are invaluable if you already work in the fashion world or if you plan to start a career in it. There are many jobs where you can put your skills to use, including:

              • Personal shopper
              • Image consultant 
                • Freelance stylist
                  • Boutique or fashion department manager

                  Certification

                  You will be required to complete each lesson in full, and answer exams at the end of each course module. If your pass rate exceeds 55% on each exam then you will receive a certificate of completion, to recognize your achievement. You can immediately download your PDF course certificate from IOA.

                  Most of our courses will earn you credits through Continuing Education (CE) / Continuing Professional Development (CPD). CE/CPD points are accepted and recognized by professional member bodies and academic institutions across the US and internationally.

                  All courses are accredited by the International Council for Online Educational Standards (www.icoes.org). When successfully completing a course, students can choose to purchase an ICOES certificate that recognizes the achievement, from this third-party institution.