About

About the course

The restaurant industry is competitive and fierce. Make your resume stand out from the crowd with our Professional Waiter Training course. Get practical, hands-on training to work in luxury hotels, 5-star restaurants, and the hottest bars in town!

There’s more to the waiter job description than taking orders and serving plates, and we’ll help you to master every aspect of your new role. With our lessons and video tutorials, you’ll learn how to maximize tips, deliver excellent service, and take your career to the next level. When you’re done, you’ll receive a certificate from an internationally accredited course to prove your experience and training.

As a waiter or waitress, the difference between minimum wage and big time earning is all up to you. So will you leave it up to chance, or follow our recipe for success?

    Requirements

    International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

    Lessons

    Course Breakdown

    Module 1: Customer Service That Gets Results
    • It’s Your First Day on the Job!
    • 10 Tricks for Making a Great Impression
    • First Class Professionalism = First Class Tips
    • 5 Ways to Convert Customers into Regulars
    • How to Charm Your Biggest Critics – Kids
    Module 2: A Masterclass In Foodology
    • From Agar Agar to Ziti – A Culinary Dictionary of Terms
    • Diets, Allergies, and Picky Eaters
    • Meats, Cheese, and all the Trimmings
    • Pastry and Desserts – the Icing on the Cake!
    • A Culinary Trip Around the World
    • Easy Wine Pairing For Every Course
    • From the Bar: Cocktails and Spirits
    • Get Your Brew on With Coffees and Teas
    Module 3: Tableside Service To Impress Your Guests
    • Safe Food Handling and Sanitation
    • Ultimate Guide to Table Setting
    • Tools of the Trade – What’s in Your Apron?
    • Memory Tricks for Taking Orders
    • 7 Foolproof Ways to Upsell Your Menu
    • Impeccable Food and Beverage Service
    Module 4: Tips For Making Tips – Control Your Paycheck
    • “Good” Service vs. “Great” Service
    • 20 Key Things That Impress Every Customer
    • Cashing in on Your Personality and Flair
    • How to Turn Difficult Customers into Satisfied Guests
    • Smart Strategies for Worst Case Scenarios
    • The Perks of Working Weddings and Special Occasions
    • Ultimate Service Checklist - Boost Tips by 20%!
    Module 5: Behind The Scenes In The Restaurant Biz
    • Get The Hang of Food Ordering Systems and Apps
    • Back to Basics with Traditional Order Systems
    • Using POS Systems and Processing Transactions
    • Work Your Look: Personal Style and Grooming
    • Teamwork on the Floor and in the Kitchen
    • Multitasking Under Pressure – Keep Calm and Waiter On!
    • Safety First! Dealing with Choking, Burns, and Other Emergencies

    Career

    Who is this course for

    • Anyone just starting out in the restaurant or service industry
    • Experienced waiters who want a boost in their performance, career, or tips
    • Job seekers who are applying to restaurants, bars, hotels, and cafes
    • Recently hired waiters who want to prepare for their first shift
    • Baristas, bartenders, hostesses, and anyone in the hospitality industry who wants to upgrade their skill set

    Career path

    After completing this course, you could:

    • Get a job waiting tables, starting your career in the hospitality industry 
    • Be a better server
    • Impress your bosses with your newfound skills and abilities, earning a promotion or a raise
    • Increase your tips

    Certification

    Certification details

    You will be required to complete each lesson in full, and answer exams at the end of each course module. If your pass rate exceeds 55% on each exam then you will receive a certificate of completion, to recognize your achievement. You can immediately download your PDF course certificate from IOA.

    Most of our courses will earn you credits through Continuing Education (CE) / Continuing Professional Development (CPD). CE/CPD points are accepted and recognized by professional member bodies and academic institutions across the US and internationally.

    All courses are accredited by the International Council for Online Educational Standards (www.icoes.org).  When successfully completing a course, students can choose to purchase an ICOES certificate that recognizes the achievement, from this third-party institution.

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    Professional Waiter Diploma

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    7076 Students

    Guarantee

    Accredited

    Accredited


    About

    About the course

    The restaurant industry is competitive and fierce. Make your resume stand out from the crowd with our Professional Waiter Training course. Get practical, hands-on training to work in luxury hotels, 5-star restaurants, and the hottest bars in town!

    There’s more to the waiter job description than taking orders and serving plates, and we’ll help you to master every aspect of your new role. With our lessons and video tutorials, you’ll learn how to maximize tips, deliver excellent service, and take your career to the next level. When you’re done, you’ll receive a certificate from an internationally accredited course to prove your experience and training.

    As a waiter or waitress, the difference between minimum wage and big time earning is all up to you. So will you leave it up to chance, or follow our recipe for success?

      Requirements

      International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.

      Lessons

      Course Breakdown

      Module 1: Customer Service That Gets Results
      • It’s Your First Day on the Job!
      • 10 Tricks for Making a Great Impression
      • First Class Professionalism = First Class Tips
      • 5 Ways to Convert Customers into Regulars
      • How to Charm Your Biggest Critics – Kids
      Module 2: A Masterclass In Foodology
      • From Agar Agar to Ziti – A Culinary Dictionary of Terms
      • Diets, Allergies, and Picky Eaters
      • Meats, Cheese, and all the Trimmings
      • Pastry and Desserts – the Icing on the Cake!
      • A Culinary Trip Around the World
      • Easy Wine Pairing For Every Course
      • From the Bar: Cocktails and Spirits
      • Get Your Brew on With Coffees and Teas
      Module 3: Tableside Service To Impress Your Guests
      • Safe Food Handling and Sanitation
      • Ultimate Guide to Table Setting
      • Tools of the Trade – What’s in Your Apron?
      • Memory Tricks for Taking Orders
      • 7 Foolproof Ways to Upsell Your Menu
      • Impeccable Food and Beverage Service
      Module 4: Tips For Making Tips – Control Your Paycheck
      • “Good” Service vs. “Great” Service
      • 20 Key Things That Impress Every Customer
      • Cashing in on Your Personality and Flair
      • How to Turn Difficult Customers into Satisfied Guests
      • Smart Strategies for Worst Case Scenarios
      • The Perks of Working Weddings and Special Occasions
      • Ultimate Service Checklist - Boost Tips by 20%!
      Module 5: Behind The Scenes In The Restaurant Biz
      • Get The Hang of Food Ordering Systems and Apps
      • Back to Basics with Traditional Order Systems
      • Using POS Systems and Processing Transactions
      • Work Your Look: Personal Style and Grooming
      • Teamwork on the Floor and in the Kitchen
      • Multitasking Under Pressure – Keep Calm and Waiter On!
      • Safety First! Dealing with Choking, Burns, and Other Emergencies

      Career

      Who is this course for

      • Anyone just starting out in the restaurant or service industry
      • Experienced waiters who want a boost in their performance, career, or tips
      • Job seekers who are applying to restaurants, bars, hotels, and cafes
      • Recently hired waiters who want to prepare for their first shift
      • Baristas, bartenders, hostesses, and anyone in the hospitality industry who wants to upgrade their skill set

      Career path

      After completing this course, you could:

      • Get a job waiting tables, starting your career in the hospitality industry 
      • Be a better server
      • Impress your bosses with your newfound skills and abilities, earning a promotion or a raise
      • Increase your tips

      Certification

      Certification details

      You will be required to complete each lesson in full, and answer exams at the end of each course module. If your pass rate exceeds 55% on each exam then you will receive a certificate of completion, to recognize your achievement. You can immediately download your PDF course certificate from IOA.

      Most of our courses will earn you credits through Continuing Education (CE) / Continuing Professional Development (CPD). CE/CPD points are accepted and recognized by professional member bodies and academic institutions across the US and internationally.

      All courses are accredited by the International Council for Online Educational Standards (www.icoes.org).  When successfully completing a course, students can choose to purchase an ICOES certificate that recognizes the achievement, from this third-party institution.

      7076 Students

      Guarantee

      Accredited

      Accredited