About
The hospitality industry is booming and always has a need for talented individuals who are adaptable, communicative, and love working with people. If that sounds like you, then take the time to explore all this industry offers with the Hotel & Catering Management course.
Whether you want to make the switch to a more exciting and rewarding job, or are looking to start a career that is both challenging and fulfilling, this online course will get you started. In it, you’ll learn the essentials of working in this field, from food production and beverage services, to working the back or front hotel offices, housekeeping, accounting, and more.
Enroll now to build your credibility in this industry with an internationally accredited certificate, and give yourself the satisfaction of starting a new, rewarding career today.
Requirements
International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.
Lessons
Module 1: Hospitality Management
- Operating a hotel or catering company
- Projecting comfort and ease
- Elevating your business
- Making a profit
Module 2: Food Science
- Chemistry of cooking
- Food preservation
- Food technology
- Nutrition
Module 3: Food Production
- Basic cooking styles
- Basic cooking methods
- Food handling
- Menu planning
- Pricing
Module 4: Food & Beverage Service
- Planning the event
- Types of catering options
- Greeting and receiving guests
- Food service
- Bar service
- Coordinating in-hotel restaurants
Module 5: Hotel Roles
- Food & beverage management
- Maître
- Chef/Cook
- Butlers
- Porters
- Housekeeping staff
Module 6: Hotel Front Office
- Coordination
- Accommodating guests
- Promoting deals and special offers
- Cashiering and handling money
Module 7: Back Office Management
- Supporting the front office
- Managing employees
- Special programs
- Managing bookings
- Attracting guests and VIP’s
Module 8: Housekeeping & Laundry Operation
- Staging the room
- Hygiene and health
- Laundry services
- Accommodating guests
Module 9: Accounting
- Keeping proper records
- Balancing the book
- Cost analysis
- Calculating loss and gain
- Analyzing and maximizing profit
Module 10: Sales & Marketing
- Customer satisfaction
- Attracting and keeping customers
- Understanding the consumer
- Pricing
- Deals, promotions, coupons, etc.
- Procedures Manual
Module 11: Communication
- Helping customers
- Handling stressful situations
- Communication strategies
- Communicating between departments
- Managing complaints and concerns
Module 12: Applications Of Technology
- Basic business computers
- Information technology
- Catering management tools
- Making your business shine
Module 13: Hotel Security And Health & Safety
- Necessary security positions
- Fire and emergency safety
- In-room security and safety
- First Aid and response plans
- Making guest feel safe and comfortable
Career
Who is this course for?
- Do you enjoy helping people?
- Do you like being a host or hostess?
- Do you have a passion for food?
- Do you want a career where you are in a position of control?
Then our online Hotel & Catering Management course can help you start a new career doing something that you love.
Career path
After completing this course, you could:
- Start a career in the hospitality industry
- Impress your bosses with your newfound knowledge and skills, earning a promotion or raise
- Open your own hotel, hostel, or guesthouse
- Found a catering company
Certification
You will be required to complete each lesson in full, and answer exams at the end of each course module. If your pass rate exceeds 55% on each exam then you are eligible to access a certificate of achievement or other accreditation options to recognize your achievement.
Most of our courses will earn you credits through Continuing Education (CE) / Continuing Professional Development (CPD). CE/CPD points are accepted and recognized by professional member bodies and academic institutions across the US and internationally.
All courses are accredited by the International Council for Online Educational Standards (www.icoes.org) and the The International Association of Private Career Colleges (www.iapcc.org). When successfully completing a course, students can choose to purchase an ICOES certificate that recognizes the achievement, from this third-party institution.
Creator
Amanda Ashley
Expertise: Event Management and Design, Food, Hospitality, Beverages
Amanda Ashley has over 20 years of experience in the Hospitality & Restaurant Industry. She’s worked every position in both the FOH and BOH of Restaurants and planned special events and parties of all kinds including weddings, film events, fundraisers, 5K runs, and 5 Star Yurt Meals in the Mountains. She is also a freelance food writer, industry consultant, and culinary curriculum developer who specializes in recipe/menu development and staff training and development. She lives with her family in Northeast Ohio, she has a BA Degree in Culinary Arts from the New England Culinary Institute.
Hotel & Catering Management 
10296 Students. ICOES Accredited. IAPCC and CPD Certified.
10296 Students.
ICOES Accredited.
IAPCC and CPD Certified.
About
The hospitality industry is booming and always has a need for talented individuals who are adaptable, communicative, and love working with people. If that sounds like you, then take the time to explore all this industry offers with the Hotel & Catering Management course.
Whether you want to make the switch to a more exciting and rewarding job, or are looking to start a career that is both challenging and fulfilling, this online course will get you started. In it, you’ll learn the essentials of working in this field, from food production and beverage services, to working the back or front hotel offices, housekeeping, accounting, and more.
Enroll now to build your credibility in this industry with an internationally accredited certificate, and give yourself the satisfaction of starting a new, rewarding career today.
Requirements
International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required to study with us. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.
Lessons
Module 1: Hospitality Management
- Operating a hotel or catering company
- Projecting comfort and ease
- Elevating your business
- Making a profit
Module 2: Food Science
- Chemistry of cooking
- Food preservation
- Food technology
- Nutrition
Module 3: Food Production
- Basic cooking styles
- Basic cooking methods
- Food handling
- Menu planning
- Pricing
Module 4: Food & Beverage Service
- Planning the event
- Types of catering options
- Greeting and receiving guests
- Food service
- Bar service
- Coordinating in-hotel restaurants
Module 5: Hotel Roles
- Food & beverage management
- Maître
- Chef/Cook
- Butlers
- Porters
- Housekeeping staff
Module 6: Hotel Front Office
- Coordination
- Accommodating guests
- Promoting deals and special offers
- Cashiering and handling money
Module 7: Back Office Management
- Supporting the front office
- Managing employees
- Special programs
- Managing bookings
- Attracting guests and VIP’s
Module 8: Housekeeping & Laundry Operation
- Staging the room
- Hygiene and health
- Laundry services
- Accommodating guests
Module 9: Accounting
- Keeping proper records
- Balancing the book
- Cost analysis
- Calculating loss and gain
- Analyzing and maximizing profit
Module 10: Sales & Marketing
- Customer satisfaction
- Attracting and keeping customers
- Understanding the consumer
- Pricing
- Deals, promotions, coupons, etc.
- Procedures Manual
Module 11: Communication
- Helping customers
- Handling stressful situations
- Communication strategies
- Communicating between departments
- Managing complaints and concerns
Module 12: Applications Of Technology
- Basic business computers
- Information technology
- Catering management tools
- Making your business shine
Module 13: Hotel Security And Health & Safety
- Necessary security positions
- Fire and emergency safety
- In-room security and safety
- First Aid and response plans
- Making guest feel safe and comfortable
Career
Who is this course for?
- Do you enjoy helping people?
- Do you like being a host or hostess?
- Do you have a passion for food?
- Do you want a career where you are in a position of control?
Then our online Hotel & Catering Management course can help you start a new career doing something that you love.
Career path
After completing this course, you could:
- Start a career in the hospitality industry
- Impress your bosses with your newfound knowledge and skills, earning a promotion or raise
- Open your own hotel, hostel, or guesthouse
- Found a catering company
Creator
Amanda Ashley
Expertise: Event Management and Design, Food, Hospitality, Beverages
Amanda Ashley has over 20 years of experience in the Hospitality & Restaurant Industry. She’s worked every position in both the FOH and BOH of Restaurants and planned special events and parties of all kinds including weddings, film events, fundraisers, 5K runs, and 5 Star Yurt Meals in the Mountains. She is also a freelance food writer, industry consultant, and culinary curriculum developer who specializes in recipe/menu development and staff training and development. She lives with her family in Northeast Ohio, she has a BA Degree in Culinary Arts from the New England Culinary Institute.