À propos
Do you instinctively know what to wear and have a passion for fashion? You sound like the ideal person to stop others from making epic fashion fails as a fashion store assistant or personal shopper. You can help ensure your customers always invest in clothes which make them look amazing and you get to shop all day with other people’s money!
Many shops now employ a specifically trained personal shopper to help make shopping more effective and improve the shopping experience for customers. During this course, you’ll learn all the technical, creative, and personal skills you need to help clients make the most of their appearance.
In this course, you’ll learn how to...
- Help your client develop a positive self-image
- Assess all body shapes and use fashion to achieve flattering proportions and identify what to avoid
- Enhance the full range of color tones in skin, hair, and eyes to achieve amazing effects
- Advise on personal grooming, skin, and hair care
- Understand the consumer decision process
- Seduce customers with excellent customer service
- Build long-term relationships with customers
- Deal with challenging situations
- Upsell and cross-sell effectively to boost sales
- Connect directly with customers using specific selling strategies
With your great fashion sense and sales techniques, every store is going to want you working with them.
Conditions requises
International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.
Leçons
Module 1: Profession Of A Personal Shopper
- What is a Personal Shopper?
- Types of Personal Shopper
- Color analysis
- Body shape
- Hair and Make Up
Module 2: Planning Advice
- Personal analysis of your client : interview and questionnaire
- Wardrobe analysis
- Basics of a wardrobe
- Complementary accessories
Module 3: Fashion And Trends
- Fashion history
- Trends
- International fashion
Module 4: Communication And Protocol
- Social Events
- Social Protocol
Module 5: Career Guidance
- Carrière
- Promotion and marketing: how to attract customers
Module 6: Understand Consumer Behavior And Excel In Customer Service
- Understanding consumer motivation
- Consumer attitudes
- The consumer decision process
- Seduce customers with excellent service
- Build long term relationships with customers
- After sales service – handling complaints and returns
- Typical complaints and how to handle them
- Returns
- Staying cool under pressure – dealing with challenging situations
- Shoplifting
Module 7: Make Your Shop A Magnet To Customers
- Put your Personal Shopper and Stylist skills to full use
- Up sell with hair and makeup styling
- Selling accessories
- Working with your clients budget
- Selling tips to help identify your customers’ needs
- Ideas to grow your retail presence
- In-store tips that boost sales
Carrière
Who is this course for?
- Anyone looking to work in a fashion department of a large store or boutique
- People working in a fashion store who want to improve their customer relationship and selling skills
- Everyone who lives and breathes fashion, and would love a job in the industry
- Sales assistants who want to improve the shopping experience for customers
- Boutique owners who need to increase sales
Opportunités de carrière
These skills are invaluable if you already work in the fashion world or if you plan to start a career in it. There are many jobs where you can put your skills to use, including:
- Personal shopper
- Image consultant
- Freelance stylist
- Boutique or fashion department manager
Certification
Vous devrez suivre chaque leçon dans son intégralité et répondre aux examens à la fin de chaque module de cours. Si votre taux de réussite dépasse 55 % à chaque examen, vous avez alors droit à un certificat de réussite ou à d'autres options d'accréditation pour reconnaître votre réussite.
La plupart de nos cours vous rapporteront des crédits via la formation continue (CE) / le développement professionnel continu (CPD). Les points CE/CPD sont acceptés et reconnus par les organismes membres professionnels et les établissements universitaires aux États-Unis et dans le monde.
Tous les cours sont accrédités par l'International Council for Online Educational Standards (www.icoes.org) et l'Association internationale des collèges privés d'enseignement professionnel (www.iapcc.org). Lorsqu'ils terminent avec succès un cours, les étudiants peuvent choisir d'acheter un certificat ICOES reconnaissant la réussite auprès de cette institution tierce.
Creator
Ángeles Castro and Ángela Suau
Expertise: Style, Fashion, Design, Event Organizing
Ángeles Castro and Ángela Suau, former teacher and student, are now partners and the founders of Wings Group. Ángeles is a stylist, designer, and event organizer with 15+ years of experience, while Ángela is a historian, personal shopper, and protocol expert with 8+ years of experience collaborating with renowned brands. They have worked with the Ministry of Development, Fnac, Mini, Community of Madrid, and others as stylists and event organizers.
Personal Shopper
6705 étudiants. Accrédité par ICOES. Certifié par IAPCC et CPD.
6705 étudiants.
Accrédité par ICOES.
Certifié par IAPCC et CPD.
À propos
Do you instinctively know what to wear and have a passion for fashion? You sound like the ideal person to stop others from making epic fashion fails as a fashion store assistant or personal shopper. You can help ensure your customers always invest in clothes which make them look amazing and you get to shop all day with other people’s money!
Many shops now employ a specifically trained personal shopper to help make shopping more effective and improve the shopping experience for customers. During this course, you’ll learn all the technical, creative, and personal skills you need to help clients make the most of their appearance.
In this course, you’ll learn how to...
- Help your client develop a positive self-image
- Assess all body shapes and use fashion to achieve flattering proportions and identify what to avoid
- Enhance the full range of color tones in skin, hair, and eyes to achieve amazing effects
- Advise on personal grooming, skin, and hair care
- Understand the consumer decision process
- Seduce customers with excellent customer service
- Build long-term relationships with customers
- Deal with challenging situations
- Upsell and cross-sell effectively to boost sales
- Connect directly with customers using specific selling strategies
With your great fashion sense and sales techniques, every store is going to want you working with them.
Conditions requises
International Open Academy courses are designed for anyone with an interest in learning. No formal qualifications are required. Our courses are suitable if you want to learn new skills, start a new career, or if you’re already working in a particular industry and wish to upgrade your talents and enhance your resume.
Leçons
Module 1: Profession Of A Personal Shopper
- What is a Personal Shopper?
- Types of Personal Shopper
- Color analysis
- Body shape
- Hair and Make Up
Module 2: Planning Advice
- Personal analysis of your client : interview and questionnaire
- Wardrobe analysis
- Basics of a wardrobe
- Complementary accessories
Module 3: Fashion And Trends
- Fashion history
- Trends
- International fashion
Module 4: Communication And Protocol
- Social Events
- Social Protocol
Module 5: Career Guidance
- Carrière
- Promotion and marketing: how to attract customers
Module 6: Understand Consumer Behavior And Excel In Customer Service
- Understanding consumer motivation
- Consumer attitudes
- The consumer decision process
- Seduce customers with excellent service
- Build long term relationships with customers
- After sales service – handling complaints and returns
- Typical complaints and how to handle them
- Returns
- Staying cool under pressure – dealing with challenging situations
- Shoplifting
Module 7: Make Your Shop A Magnet To Customers
- Put your Personal Shopper and Stylist skills to full use
- Up sell with hair and makeup styling
- Selling accessories
- Working with your clients budget
- Selling tips to help identify your customers’ needs
- Ideas to grow your retail presence
- In-store tips that boost sales
Carrière
Who is this course for?
- Anyone looking to work in a fashion department of a large store or boutique
- People working in a fashion store who want to improve their customer relationship and selling skills
- Everyone who lives and breathes fashion, and would love a job in the industry
- Sales assistants who want to improve the shopping experience for customers
- Boutique owners who need to increase sales
Opportunités de carrière
These skills are invaluable if you already work in the fashion world or if you plan to start a career in it. There are many jobs where you can put your skills to use, including:
- Personal shopper
- Image consultant
- Freelance stylist
- Boutique or fashion department manager
Creator
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Ángeles Castro and Ángela Suau
Expertise: Style, Fashion, Design, Event Organizing
Ángeles Castro and Ángela Suau, former teacher and student, are now partners and the founders of Wings Group. Ángeles is a stylist, designer, and event organizer with 15+ years of experience, while Ángela is a historian, personal shopper, and protocol expert with 8+ years of experience collaborating with renowned brands. They have worked with the Ministry of Development, Fnac, Mini, Community of Madrid, and others as stylists and event organizers.