Personal Assistant

Personal Assistant
Module 1 – Interpersonal and communication skills
  • Telephone manner
  • Listening skills
  • Attention to detail
  • Respect, friendliness and boundaries
Module 2 – Time-management and organization
  • Prioritizing
  • Multitasking
  • Extra work
  • Managing your time
Module 3 – You as a representation of your boss and your company
  • Competence
  • Professionalism
  • Reflecting brand values
  • Working toward company objectives
Module 4 – Common tasks
  • Diary management
  • Letter writing
  • Arranging appointments and meetings
  • Administrative duties
Module 5 – Meetings
  • Preparations
  • Welcoming visitors
  • Note taking and dictation
  • Closing and follow ups

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